GENERAL:

By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance selling contract presented to you.

Buyers are subject to the provisions of Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: November 27, 2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.

Shipping costs, which are the cost of product delivery, will be paid by the buyer.

Each purchased product will be delivered to the person and/or organization specified by the buyer within a legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

The purchased product must be returned complete, in accordance with the specifications specified in the order, and accompanied by any documents such as the warranty certificate and user manual.

If the purchased product becomes impossible to sell, the seller must notify the buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID:

If the Buyer fails to pay for the purchased product or cancels the payment in their bank records, the Seller's obligation to deliver the product is terminated.

PURCHASES MADE WITH UNAUTHORIZED CREDIT CARD USE:

If, after the product is delivered, it is determined that the Buyer's credit card was used unlawfully by unauthorized persons, and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the Seller within 3 days, with the shipping costs being borne by the Seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESTIMABLE REASONS:

If force majeure events beyond the Seller's control occur and the product cannot be delivered on time, the Buyer will be notified. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or a postponement of delivery until the obstacle is resolved. If the buyer cancels the order, the payment will be paid in cash within 14 days of the cancellation. If the buyer paid by credit card and cancels, the product fee will be refunded to the bank within 14 days of the cancellation. However, the bank may transfer the payment to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

The buyer must inspect the goods/services covered by the contract before receiving them. Damaged or defective goods/services, such as those with dents, breaks, torn packaging, etc., will not be accepted from the courier company. The goods/services received will be deemed undamaged and intact. The buyer must carefully protect the goods/services after delivery. If the right of withdrawal is exercised, the goods/services must not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to the buyer or the person/entity at the address provided, the buyer may exercise the right to withdraw from the contract by rejecting the product without assuming any legal or criminal liability and without providing any justification, provided that the buyer notifies the SELLER using the contact information below.

CONTACT INFORMATION TO NOTIFY THE SELLER OF THE RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: Krc Technology Import Export Trade Ltd. Co.

ADDRESS: Susuz Mah. 5306. Cad. No:9/46 Yenimahalle/Ankara

EMAIL: [email protected]

TEL: +90 551 851 3596

PERIOD OF THE RIGHT OF WITHDRAWAL:

If the buyer has purchased a service, this 14-day period begins from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where service performance begins with the consumer's consent before the expiration of the right of withdrawal period.

The costs incurred in exercising the right of withdrawal are the responsibility of the SELLER.

To exercise the right of withdrawal, written notice must be given to the SELLER by registered mail, fax, or email within 14 (fourteen) days, and the product must not have been used in accordance with the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions of this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

The invoice for the product delivered to the third party or the BUYER (If the invoice for the product to be returned is from a corporate entity, it must be sent along with the return invoice issued by the institution. Returns of orders with invoices issued for institutions will not be completed unless a RETURN INVOICE is issued.)

Return form. The products to be returned must be returned complete and undamaged, including the box, packaging, and any standard accessories.

RETURN CONDITIONS:

The SELLER is obligated to return the total price and any documents binding the BUYER to the BUYER within 10 days of receiving the notice of withdrawal, and to accept the return of the goods within 20 days.

If the value of the goods decreases due to the BUYER's fault, or if return becomes impossible, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER's fault. However, if the goods or product are not used properly within the right of withdrawal period, the return will be void.

The BUYER is not responsible for any changes or disruptions that may occur.

If the amount falls below the campaign limit set by the SELLER due to exercising the right of withdrawal, the discount amount offered within the scope of the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

Under the Regulation, it is not possible to return underwear, swimsuits and bikini bottoms, make-up, disposable products, goods prepared at the BUYER's request or clearly for their personal needs and not suitable for return; goods that are at risk of rapid deterioration or expiration; products that are unsuitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after delivery; products that are mixed with other products after delivery and cannot be separated by their nature; goods related to periodical publications such as newspapers and magazines, excluding those provided under subscription agreements; services performed instantly electronically or intangible goods delivered to the consumer; audio or video recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables if the packaging has been opened by the BUYER. Furthermore, the Regulation does not allow the right of withdrawal for services whose performance began with the consumer's consent before the expiration of the right of withdrawal period. Cosmetics and personal care products, underwear, swimsuits, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs, cassettes, and stationery supplies (toner, cartridges, ribbons, etc.) must be returned in their unopened, untested, undamaged, and unused packaging.

For Lipo batteries, if the packaging is opened, the protective tape/security label is removed, the box is opened, the blister is torn, or the product has been used after delivery to the BUYER, the return will not be accepted under the right of withdrawal. This will prevent verification of originality and product safety, and will result in loss of suitability for resale.

DEFAULT AND LEGAL CONSEQUENCES

The BUYER acknowledges, represents, and undertakes that if payment is made by credit card and the BUYER goes into default, they will pay interest and be liable to the bank in accordance with the credit card agreement between the cardholder and the bank. In such cases, the relevant bank may take legal action. BUYER may claim the costs and attorney fees incurred. Under all circumstances, if BUYER defaults on its debt, BUYER agrees to pay the SELLER for any losses and damages incurred by the SELLER due to delayed payment of the debt.

PAYMENT AND DELIVERY

You can make payments via Bank Transfer or EFT (Electronic Fund Transfer) to any of our KuveytTürk bank accounts (TL) at TR 46 0020 5000 0917 6383.

You can use your credit cards through our website to make single online payments or take advantage of online installment options for all credit cards. For online payments, your credit card will be debited at the end of your order.