When Receiving Your Product

Before signing the delivery report, please check whether there is any damage or issue with your product’s box. If for any reason there is damage or missing items, or if the carton tape appears to have been opened, return your package to the courier and request that a report be prepared, without signing any delivery documents. If you fulfill this obligation, your new products will be sent to you immediately. We do not accept responsibility for any damage to or missing items inside products that are received with a damaged box or whose contents are claimed to be incomplete. Please inform us of this situation as soon as possible in writing to our ** address or verbally via our ** numbered phone, together with the contract number.

Our Customer Service

For all your questions about your orders and to get information about products, you can reach us from anywhere in Türkiye at our *** numbered phone or submit a support request by filling out our contact form.